Jobber Receptionist vs OnCrew vs Answrr — Missed Calls

Jobber Receptionist vs OnCrew vs Answrr: Which Catches Missed Calls for Trades? (2026)

Should a trades shop pick Jobber Receptionist, OnCrew, or Answrr for missed calls?

Pick by where you already run the shop and how booking should work. Jobber Receptionist is the $29/month in-FSM add-on when you already pay for Jobber (30 conversations, then $0.79). OnCrew is trades-shaped standalone answering from $49/month with a Google Calendar appointment request you confirm — not auto-book. Answrr Solo is $49/month for 250 minutes with calendar booking and a free setup call. Conversations vs minutes vs confirm-before-book flip the math.

For a plumbing, HVAC, electrical, or roofing shop already on Jobber, Receptionist is the in-stack answering add-on: $29/month for 30 conversations, then $0.79 each (spam and "no conversation" tags do not count); Plus includes Receptionist with unlimited usage (getjobber.com/pricing + Jobber Receptionist help, last verified 2026-10-31; direct Jobber pricing re-fetch blocked 2026-11-01 — public floors unchanged). OnCrew is standalone trades answering from $49/month Starter (60 minutes, then $0.99/min), Pro $149 (200), Multi-Truck $349 (500) — texts you the lead and can put a Google Calendar appointment request for you to confirm, not auto-book — Try OnCrew via https://oncrew.ai/ref/useaifor (oncrew.ai/pricing, re-verified 2026-11-01). Answrr Solo is $49/month (250 minutes, then $0.25/min), Growth $99 (700, $0.20/min), Pro $199 (1,600, $0.15/min), calendar booking and free setup call on every plan, no card to start (tryanswrr.com/pricing, re-verified 2026-11-01) — catalog destination only, no invented affiliate URL. No fabricated ratings.

See Comparison Table

Side-by-Side Comparison

All three catch missed and after-hours calls so a homeowner does not bounce to the next shop. Jobber Receptionist lives inside Jobber; OnCrew and Answrr are standalone answering products you forward the line to. Pricing and plan names: Jobber last verified 2026-10-31 (getjobber.com/pricing and help.getjobber.com Receptionist article; Jobber pricing re-fetch blocked 2026-11-01 — dollars unchanged in catalog), OnCrew 2026-11-01 (oncrew.ai/pricing), Answrr 2026-11-01 (tryanswrr.com/pricing). No star ratings or "we reviewed" claims. OnCrew does not auto-book jobs — it can put a Google Calendar appointment request for you to confirm; outbound uses https://oncrew.ai/ref/useaifor. Answrr has no directAffiliateUrl in our catalog yet — outbound uses the published destination until Chip pastes tracking.

CriteriaJobberOnCrewAnswrr
Starting price (published)$29/month Receptionist add-on on select Jobber plans (30 conversations included)$49/month Starter (60 minutes, then $0.99/min)$49/month Solo (250 minutes, then $0.25/min)
Plan a busy 2–6 truck shop often lands onAdd-on on Core/Connect/Grow, or Plus where Receptionist is included with unlimited usage (confirm Plus quote on Jobber pricing)Pro $149/month (200 minutes) or Multi-Truck $349/month (500 minutes) for per-tech on-callGrowth $99/month (700 minutes, $0.20/min) or Pro $199/month (1,600 minutes, $0.15/min)
How usage is meteredConversations per billing cycle; $0.79 each after 30. Spam and "no conversation" tags do not count toward the totalIncluded minutes per month (Starter 60 / Pro 200 / Multi-Truck 500); $0.99/min overageIncluded minutes per month (Solo 250 / Growth 700 / Pro 1,600); plan top-up rate after that
Where it livesInside Jobber — needs a Jobber subscription; dedicated phone number (DPN) required (US, Canada, UK per Jobber help)Standalone trades answering — HVAC, plumbing, electrical, roofing intake; works with or without an FSMStandalone AI receptionist (AIQ Labs) — home-service call intake demos; not a trades-only brand
Booking / CRM handoff (as published)Can book jobs, take requests, and file work into Jobber using your booking settings and account dataTexts you the lead; can put a Google Calendar appointment request for the owner to confirm — does not auto-book the jobBooks the appointment on your calendar from your price list and policies; sends summary, transcript, and recording
Human handoff / transfersKeyword escalation and transfer/text alert to a team member (burst pipe, no heat, etc.)Emergency triage and Multi-Truck per-tech on-call pages on the Multi-Truck planConfirm live-transfer / escalation rules in trial — not restated as a published floor here
Free trialJobber plans: 14-day trial (Grow features), no card — Receptionist add-on purchase/setup is separate once you are on a paid path14-day free trial, no card to start (oncrew.ai/pricing)Free trial / no card to start; free setup call on every plan (tryanswrr.com/pricing)
Best fit (honest)You already pay for Jobber and want answering that books into the same CRM without stacking another answering stackYou want contractor-shaped intake and may grow into Multi-Truck on-call — and you will confirm calendar requests yourselfYou want Solo/Growth/Pro minutes with calendar booking and a free setup call, and you are fine without a trades-only brand

Jobber

Receptionist inside Jobber — conversations, not minutes

Shops already on Jobber that want after-hours and missed-call coverage that can book visits or create requests in the same schedule

Core from $29/month billed annually ($49 no commitment, 1 user). Connect from $99/$139. Grow from $149/$199. Extra users $29/month. Receptionist add-on $29/month (30 conversations, then $0.79 each; unlimited on Plus). 14-day trial. Verified 2026-10-31 on getjobber.com/pricing + Jobber Receptionist help; direct pricing re-fetch blocked 2026-11-01 — public floors unchanged.

Try Jobber

OnCrew

Trades-native answering — calendar request you confirm

HVAC, plumbing, electrical, and roofing shops not on Jobber (or not buying Receptionist) that want contractor-shaped intake and a Google Calendar appointment request for the owner to confirm — not auto-book

Starter $49/month (60 minutes), Pro $149 (200 minutes), Multi-Truck $349 (500 minutes). $0.99 per extra minute. 14-day trial, no card to start. Verified 2026-11-01 on oncrew.ai/pricing.

Try OnCrew

Answrr

Minutes answering with calendar booking — no card to start

Plumbing, HVAC, electrical, and roofing shops that want a published Solo/Growth/Pro minutes plan with calendar booking and a free setup call, without inventing a Jobber migration

Solo $49/mo (250 min, then $0.25/min, up to 3 receptionists). Growth $99/mo (700 min, $0.20/min, up to 10). Pro $199/mo (1,600 min, $0.15/min, up to 25). Agency Reseller $247 / White-Label $497. Free setup call on every plan. No card to start. Affiliate: 30% lifetime recurring via tryanswrr.com/affiliate (team onboarding, not self-serve). Verified 2026-11-01 on tryanswrr.com/pricing.

Try Answrr

Buyer Checklist Before You Commit

Are you already on Jobber — and is Receptionist available as an add-on on your plan, or only via Plus?

Do you meter by conversation count (~30 included) or by talk minutes (60+ OnCrew / 250+ Answrr Solo)?

Should the AI book a visit into Jobber on the call, auto-book a calendar (Answrr), only text you address / issue / callback, or send a calendar request you confirm (OnCrew)?

Do you need keyword escalate inside Jobber, Multi-Truck on-call pages (OnCrew), or a free setup call to wire Answrr?

How many after-hours and overflow calls do you actually get in a month — not a guess from a tweet?

Will a dedicated Jobber phone number (DPN) work with how you forward today — or is a standalone forward (OnCrew / Answrr) simpler?

Can you place a test call tonight and confirm you get a usable lead text, Jobber request, Answrr booking, or OnCrew calendar request?

Frequently Asked Questions

Pick the right tool for your team

Most of these tools offer a free trial or free plan — start with the one that best matches your use case above.

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